Xenocron Tuning Solutions
Xenocron.com – We offer rock solid ECU Chipping services to both the DIYer and Commercial/Wholesale Shop Accounts alike. We are committed to receiving your ECU securely and getting it back to you in the most timely fashion possible.
1 day ago
Please give a follow to a new venture with my business partner @bhp_tuning (Mike). For years I have needed a solid establishment that I could refer to customers for installations, repairs for dyno customers and a trustworthy and honest source to help people meet their performance goals. Mike is going to help us get there. Unfortunately we didn’t kick this off at the most opportune time in the world but we will persevere and be here for you in your time of need. Syn Garage is part of our Syndicate of honest, consistent and talented individuals who@I have been lucky enough to partner up with over the years. Thank you! 🙏 #syngarage #Xenocron #racespec ... See MoreSee Less
Awesome, best wishes on the new venture.
Sign me up when you need some help!
As developments keep changing, we though it was time for us to put out a public response to our customers, vendors and friends. This situation is constantly evolving and we just want you to know that we are doing our best to continue to assist and service our customers in any way possible. Most of our staff is working remotely at this point. Only one person is allowed at the warehouse each day to take care of the daily shipping and receiving duties and order processing.
So far, business as usual here except for in-person pickups and drop offs. Our phones are still open (although we may narrow down those time frames and we are continuing to answer all emails and social media messages as quickly as we can.
We are fairly well stocked up and right now, I don't see too many issues in that area in the immediate future. What we do ask though, is that IF you have something so critical that you might be upset if your order is cancelled or delayed, pause and send us a message first before ordering. Relay any critical information and don't get upset with us (or anyone out there you may be ordering from) if our website isn't 100% correct on stock statuses or availability. We aren't AMAZON, we are the same small business we have always been, so have patience or else please don't burden us with your impatience at this time.
As far as tuning appointments go, I am not doing any at the moment and we are currently working on a plan going forward but as the case counts continue to rise, I have no immediate plans to start tuning cars or having any customer interaction. More on this later as we develop a better plan. More than likely, the plan will be to offer drop-offs, with a 72 hour period before the car will be touched. You will need to clean and disinfect the entire inside before dropping off, and I will give it a wipe down again before strapping to the dyno. Once tuned, it will be left back outside for you to pick up as needed. Again, this is the tentative plan....we shall see how this develops.
Again, thank you so much to the customers who have ordered in the last few weeks. We hope you are being responsible out there, and taking care of yourself and your fellow humans. Our thoughts are with you during this difficult and stressful time. ... See MoreSee Less
As a healthcare worker and racer, thanks for doing what you can
I thought I'd bring this NOS piece out to spray them virus! Stay safe Chris!
Take care Chris and stay safe!
Thank you for doing all that you can 👍🏼
Thank you Chris and rest of the team!
Back pressure kit ready to ship ?
Your orders are going out as quickly as we can. Only one person allowed at the office right now and the rest from home. We are doing our best and THANK YOU for your business. Stay safe out there! ... See MoreSee Less
EVERYONE is trying to stay safe and Corona free!!! Patience and understanding in these terrible times... ✌🏻
Stuck at home? Maybe it’s time to install that badass staging brake you always wanted to 🧐 Lock yourself in your garage and have some fun. Stay positive and stay safe out there! #wilwood #stagingbrake #dragracing ... See MoreSee Less
As we are all on this odd journey together, I wanted to take a moment to reach out to our customers, vendors and friends.
I have noticed that the “busy” season is still busy through this difficult time and first I want to say I greatly appreciate your business and we will do our best in the coming weeks to be here to help you, even if that means more than just for the parts and services we offer.
Our normal schedule is no longer normal, and internally we are doing some things to help both our employees and customers alike. We are still attempting to ship every weekday as normal, and our phones and email will remain open. Monday’s and Thursday will be our primary shipping days but we will still be attempting to ship out on the other days of the week as well.
Services that normally take 24 hours to turn around may be slower by a day or two but know we are always trying to keep that service level you are accustomed to whenever possible.
We ask for your patience and understanding during these trying times.
While you social distance (and we do the same) this is a great time for you to concentrate on your project car and finish up those items you have been putting off. We are here to help, with tech or suggestions or parts choices.
For local customers, unfortunately we are not accepting ANY walkins, pickups or drop offs. No exceptions here. Please place your orders online and have them shipped to you. I am thinking about some promos to help ease this burden but honestly promotions and coupon codes are the last thing on my mind at the moment. I would rather know or hear about a local family or charity in need and donate to them, so if you have someone/thing in mind, please reach out to us.
Please stay safe out there, be responsible and keep your morale up. Remember we are all in this together. ... See MoreSee Less
Hope all is well so far for you guys! ❤️