In 2009, Phil, a co-founder of Precision LED, purchased an LED lighting kit for his Lexus IS. Phil was surprised to receive such an expensive product in an unmarked brown box with no instructions or support of any kind from the company. While installing the LEDs with a flat head screwdriver, Phil did irreparable damage to some of the plastic surfaces on his brand new car. On top of that, some of the LEDs burned out, and the company refused to replace them even though they were supposedly under warranty. The next year, a friend approached Phil about starting an LED company, and Phil knew exactly what kind of company he wanted to create. Why Shop Precision LED? At Precision LED, we've worked to create a company that provides a better product with better service and support. This is what we promise you: Free plastic tools with each interior lighting kit to help prevent vehicle damage during installation Continuously produced step-by-step installation videos for every car we can find. We want every customer to feel confident and be successful installing their new LEDs US-based customer support team to make sure every customer is satisfied with their purchase Hassle free warranty and returns/exchanges Extensive research conducted on each vehicle package we sell to ensure fitment and function Shipping options and the lowest available shipping costs Products individually tested by our shipping team before leaving the warehouse Like you, we are consumers and customers, and we know that your satisfaction comes first. If you have questions, concerns, or require additional help with installation, feel free to contact our support team at (888) 963-7742 or email@example.com. Guaranteed Product Satisfaction Since 2011, Precision LED has offered an extensive catalog of complete automotive LED interior lighting packages, LED headlights, LED license plate kits, and more. We believe in supporting the customer every step of the way, so we pride ourselves on providing installation videos and strong tech support to help our customers long after they've made a purchase. Customer service isn't just what we do - it's who we are. We're happy to assist you before you buy if you have questions. We want you to be happy with your purchase. If, for any reason, you aren't satisfied with your Precision LED purchase, you have 30 days from the date of delivery to return it for a full refund. Please see details here. (link to page with return policy) We sell high quality products and stand by them, which is why we offer a limited lifetime warranty on all LED bulbs. Please see details here. (link to warranty page) Start shopping for new LED bulbs today!